Privacy Policy
Your privacy is our priority. Learn how we protect your data and respect your rights.
Last Updated: October 25, 2025
Introduction
At PJais, we believe privacy is a fundamental right. This Privacy Policy explains how we collect, use, and protect your information when you use our desktop application and website. Our local-first architecture means your conversations and persona data stay on your device by default.
Information We Collect
1. Information Stored Locally
The following data is stored exclusively on your device and never transmitted to our servers:
- AI persona configurations and settings
- Conversation history and messages
- Custom prompts and templates
- Local preferences and application settings
- API keys for third-party AI services (encrypted locally)
2. Information We Collect
We collect minimal information necessary to provide our services:
- Account Information: Email address, username, and password (hashed)
- Usage Analytics: Application version, operating system, feature usage (anonymized)
- Download Information: Download timestamps and platform information
- Support Communications: Messages you send to our support team
- Payment Information: Processed securely through Stripe (we don't store card details)
3. Optional Cloud Sync
If you enable cloud sync (optional feature for Pro users):
- Encrypted persona configurations
- Encrypted conversation backups (if enabled)
- Sync metadata (timestamps, device identifiers)
All synced data is encrypted end-to-end before leaving your device.
How We Use Your Information
We use the information we collect to:
- Provide and maintain the PJais application and services
- Authenticate your account and manage subscriptions
- Send important updates about the application
- Improve our products through anonymized usage analytics
- Provide customer support and respond to inquiries
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Storage and Security
Local Storage
Your conversation data and personas are stored locally on your device using industry-standard encryption. We use AES-256 encryption for sensitive data at rest.
Cloud Storage (Optional)
If you enable cloud sync, your data is:
- Encrypted end-to-end before transmission
- Stored in secure, SOC 2 compliant data centers
- Accessible only with your encryption key
- Automatically deleted if you cancel your subscription
Security Measures
We implement comprehensive security measures including:
- TLS/SSL encryption for all data in transit
- Regular security audits and penetration testing
- Secure authentication with bcrypt password hashing
- Two-factor authentication (2FA) support
- Regular security updates and patches
Third-Party Services
We use select third-party services to provide our application:
- Stripe: Payment processing (PCI DSS compliant)
- Vercel: Website hosting and infrastructure
- Analytics: Anonymized usage analytics (opt-out available)
When you use AI providers (OpenAI, Anthropic, etc.), you connect directly to their services. Your API keys and conversations with these services are subject to their respective privacy policies.
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Export your data in a portable format
- Opt-out: Disable analytics and marketing communications
- Portability: Transfer your data to another service
To exercise these rights, contact us at privacy@pjais.com
Data Retention
We retain your data as follows:
- Account Data: Until you delete your account
- Local Data: Stored on your device until you uninstall the app
- Cloud Sync Data: Deleted within 30 days of subscription cancellation
- Analytics Data: Anonymized and retained for up to 2 years
- Support Communications: Retained for 3 years for quality assurance
Children's Privacy
PJais is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@pjais.com
International Users
PJais is operated from the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using PJais, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide prominent notice through the application or via email.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@pjais.com
Support: support@pjais.com
Website: https://pjais.com/contact
